Kilimall Kenya is one of the leading e-commerce platforms in Kenya that provides a marketplace for businesses to sell their products to customers across the country.
The platform offers a wide range of products, including electronics, fashion, home appliances, and much more. In this article, we will take you through the process of selling in Kilimall Kenya.
Step 1: Register an Account
To sell on Kilimall Kenya, you need to have an account. Go to the Kilimall Kenya website and click on the “Sell on Kilimall” button on the homepage.
You will be taken to a page where you will be required to fill in your personal and business information, including your name, email address, and phone number.
After providing the necessary information, click on the “Register” button.
Step 2: Set Up Your Store
After registering an account, you need to set up your store. Click on the “My Store” tab on your dashboard and provide the necessary details, including your store name, logo, and description.
You also need to provide your store policies, such as shipping and return policies.
Step 3: List Your Products
The next step is to list your products on Kilimall Kenya. To do this, click on the “List New Products” button on your dashboard. You will be required to provide details about your product, including the name, description, price, and images.
MUST READ: THE 10 BEST SEO AGENCIES IN KENYA
Kilimall Kenya has a comprehensive guide on how to list your products, including the product categories and subcategories.
Step 4: Set Your Prices
When selling on Kilimall Kenya, you must set competitive product prices. Kilimall Kenya has a pricing tool to help you determine the right product price based on market trends and competition. The pricing tool also takes into account factors such as shipping and taxes to help you set accurate prices.
Step 5: Fulfill Orders
When a customer places an order on Kilimall Kenya, you need to fulfill it promptly to ensure customer satisfaction.
Kilimall Kenya’s fulfillment center can help you package and ship your products to customers. Alternatively, you can fulfill the orders yourself using your preferred shipping method.
Step 6: Receive Payments
Kilimall Kenya handles all payments from customers on your behalf. When a customer makes a purchase, the price is held in your Kilimall Kenya account until the order is fulfilled.
Once the order is fulfilled, Kilimall Kenya releases the amount to your account, minus any fees charged for the transaction.
Step 7: Monitor Your Sales
It is essential to monitor your sales in Kilimall Kenya to determine your store’s performance. Kilimall Kenya provides analytics tools that can help you track your sales, including the number of orders, revenue, and customer feedback.
This information can help you make informed decisions about your store, including pricing and marketing strategies.
Step 8: Promote Your Store
To attract more customers to your store in Kilimall Kenya, you need to promote it through various marketing strategies.
Kilimall Kenya provides several marketing tools, including advertising, social media, and email marketing. You can also offer discounts and promotions to attract customers to your store.
Tips for Selling on Kilimall Kenya
- Provide accurate product descriptions: When listing your products on Kilimall Kenya, ensure that you provide accurate and detailed descriptions. This will help customers make informed decisions about purchasing your products.
- Offer competitive prices: Set competitive prices for your products to attract customers and stay ahead of the competition.
- Provide excellent customer service: Respond promptly to customer inquiries and complaints to ensure customer satisfaction.
- Fulfill orders promptly: Ship your products promptly to ensure that customers receive their orders on time.
- Use high-quality images: Use high-quality images that showcase your product’s features and details. This will help customers make informed decisions about purchasing your products.
- Offer promotions and discounts: Offer promotions and discounts to attract more customers to your store and increase sales.
- Stay updated on market trends: Stay updated on market trends and adjust your pricing and marketing strategies accordingly.
- Provide a seamless shopping experience: Ensure that your store is easy to navigate and provides a seamless shopping experience for customers.
- Maintain good ratings and reviews: Maintain good ratings and reviews by providing excellent customer service and high-quality products. This will help attract more customers to your store and increase sales.
In conclusion, selling on Kilimall Kenya can be a great way to expand your business and reach a wider customer base in Kenya. By following the above steps and tips, you can set up your store, list your products, and attract more customers to your store. Remember to provide excellent customer service and stay updated on market trends to ensure the success of your store on Kilimall Kenya.