Faiba Selfcare login is a web portal provided by Faiba, a telecommunications company in Kenya, that allows Faiba customers to access and manage their accounts online. The Faiba Selfcare portal provides a convenient way for customers to perform various account-related tasks and access important information about their Faiba services.
Faiba Selfcare portal, customers can access features such as:
- Account Management: View and update personal information associated with the Faiba account, including contact details, billing address, and registered devices.
- Bundle Management: Check the remaining balance of data bundles, voice bundles, and SMS bundles. Purchase new bundles, activate or deactivate auto-renewal options, and monitor usage.
- Call History: View the history of incoming and outgoing calls, including call duration and associated charges.
- Payment History: Access a record of previous payments made for Faiba services, including invoices and receipts.
- Support and Assistance: Contact Faiba’s customer support team, access FAQs, and submit inquiries or complaints directly through the Selfcare portal.
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The Faiba Selfcare login typically requires a Faiba mobile number or username associated with the customer’s account, along with a password.
If you haven’t registered for a Faiba Selfcare account or have forgotten your login credentials, there are usually options available to register or recover/reset your password directly on the Selfcare portal.
To access the Faiba Selfcare portal, you can follow these steps:
- Open a web browser on your device (computer, smartphone, or tablet).
- Visit the Faiba Selfcare portal by entering the URL: https://selfcare.faiba.co.ke/
- On the Faiba Selfcare portal page, you should see a login section.
- Enter your Faiba mobile number or username in the provided field. This is the number or username associated with your Faiba account.
- Enter your Faiba Selfcare password in the corresponding field. If you haven’t set a password or have forgotten it, you can click on the “Forgot Password” link or follow the instructions provided to reset your password.
- After entering your mobile number/username and password, click on the “Login” button to proceed.
If the provided credentials are correct, you will be logged into your Faiba Selfcare account. From there, you can access various account management features, such as checking your bundle balance, managing subscriptions, purchasing additional bundles, viewing payment history, updating personal details, and more.
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In case you encounter any issues during the login process or need further assistance, it’s recommended to reach out to Faiba’s customer support directly.
They will be able to provide you with the necessary guidance and support to access your Faiba Selfcare account successfully.