Why Is the TIMS Account Not Working? There are many reasons why the TIMS Account may not be working when you are trying to open a TIMS Account online on TIMS. http://ntsa.go.ke portal.
One of the Major reasons is that there is a system downtime on the NTSA site or servers. This problem lasts a while but is later solved and the system is back.
Why Is the TIMS Account Not Working?
1. ID Serial number issue
Your ID serial number is incorrect or you changed your ID and hence the Serial number changed. When you are creating a new NTSA TIMS account, you will need to input your ID Serial Number, your Mother’s Maiden Name, and your KRA PIN when the serial number is not correct or you changed your ID the error will read that the ‘Person is not found”
2. KRA Pin Number issue :
This is the most common error that you will get when trying to open a new NTSA TIMS account. The error simply states that the “KRA PIN Does Not Exist.”.
When you get this error it doesn’t mean that your KRA pin is fake or does not exist you just need to visit the NTSA office near you or the KRA PIN update or you need to put the Correct KRA PIN.
Probably you will be asking yourself Why Is TIMS Account Not Working? well, this will answer your question and will solve it once you visit the NTSA office to be corrected.
Most of the time, the issue is not the KRA PIN, but rather the main issue is with the NTSA TIMS Servers and Databases
3. Mother’s Maiden Name Error
With this error you are probably putting the wrong mother’s maiden name, this comes when the NTSA server or portal does not recognize your mother’s maiden name.
If you try to put the second ad third mother’s names, the problem might go away and you’ll be able to open your TIMS account
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