How to Reverse Money Sent to the Wrong M-Pesa Paybill or Till Number in Kenya

Reverse Money Sent to the Wrong M-Pesa Paybill

Thousands of Kenyans use M-Pesa every day to pay school fees, utility bills, shopping expenses, and other services through Paybill and Buy Goods Till numbers. While M-Pesa remains one of the safest and most reliable mobile money platforms in Kenya, a simple typing error can send your money to the wrong business. Unlike sending money … Read more

Safaricom Explains Why M-Shwari Can Deduct Money from Savings

Safaricom Explains Why M-Shwari Can Deduct Money from Savings

Safaricom has issued a clarification explaining why M-Shwari is legally allowed to recover defaulted loans using funds held in a customer’s M-Shwari savings account. The clarification follows widespread complaints from Kenyans who reported that their M-Shwari savings were locked or unexpectedly deducted, raising public concern and debate on social media. According to Safaricom and its … Read more

Internet Providers in Kenya: Market Share Breakdown 2026

Internet Providers in Kenya

Kenya’s internet market continues to expand rapidly, fueled by increasing digital adoption, remote work, e-commerce, and streaming demand. As of June 30, 2025, the Communications Authority of Kenya (CA) released the latest data on the market share of Internet Service Providers (ISPs). The report highlights how dominant players and emerging providers are shaping Kenya’s broadband and wireless … Read more