How to Pay Faiba JTL Subscription via M-PESA – Step-by-Step Guide

Paying your Faiba JTL subscription via M-PESA is quick, secure, and convenient. Whether you’re settling your fixed internet bill or topping up your Faiba mobile line, this guide covers everything you need to know—from the correct Paybill number to troubleshooting payment issues.

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How to Pay Faiba JTL Subscription via M-PESA

Step 1: Open M-PESA Menu

• Go to your Safaricom SIM Toolkit or the M-PESA app.
• Select “Lipa na M-PESA” > “Pay Bill”.

Step 2: Enter Faiba Paybill Number

• Business Number: 330330 (This is the official Faiba JTL Paybill number).

Step 3: Enter Account Details

• Account Number:
  • For fixed internet, enter your JTL account number (e.g., JTLK1234).
  • For mobile top-up, use your Faiba phone number (0747 XXX XXX).

Step 4: Enter Amount & Confirm

• Input the amount you wish to pay.
• Double-check details using M-PESA HAKIKISHA.
• Enter your M-PESA PIN and send.

Step 5: Receive Confirmation

• You’ll get an SMS from M-PESA and Faiba JTL confirming payment.
• Payments reflect within 15-30 minutes (automated via Pesapal).

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Alternative Payment Methods

1. Airtel Money

• Go to Airtel Money > Pay Bill > Other.
• Enter business name “pesapal”.
• Under Reference, input JTLKXXXX (your account number).

2. Pesalink (Bank Transfers)

• Select Pesalink in your bank app.
• Send to 0747 77 66 11 (NCBA Bank – JTL account).
• Mention your JTL mobile number or fixed account (JTLKXXXX).

3. Online Portal (Cards & Mobile Money)

• Visit payments.faiba.co.ke.
• Enter JTLKXXXX as the account number.
• Pay via M-PESA, Airtel Money, Visa, or MasterCard.

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FAQs & Troubleshooting

❓ Why is my payment not reflecting?

• Payments take 15-30 minutes to process. If delayed, contact Faiba Customer Care (0711 054 100).

❓ Can I pay via Till Number?

• No, Faiba JTL uses Paybill 330330, not a Till Number.

❓ What if I enter the wrong account number?

• Contact Faiba support immediately to rectify the issue.

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Conclusion

Paying your Faiba JTL subscription via M-PESA is hassle-free when you follow the correct steps. Always use Paybill 330330 and ensure your account number (JTLKXXXX or 0747 XXX XXX) is accurate.

For more Faiba payment guides, visit NAIROBIminiBLOGGERS or drop a comment below!

🔹 Need help? Contact Faiba Customer Care at 0711 054 100 or email [email protected].