Hospitals and healthcare facilities in Kenya are expected to provide professional and ethical services to all patients. However, there are times when hospital staff may act negligently, unethically, or unprofessionally, leading to dissatisfaction, mistreatment, or even harm to patients. If you experience such a situation, it is important to know the proper steps to file … Read more
Kenya’s Public Service Commission (PSC) plays a crucial role in ensuring that government services are delivered efficiently and fairly. If you have experienced misconduct, unfair treatment, or any grievances related to public service, you have the right to file a complaint with the PSC. Here’s a step-by-step guide on how to file a complaint with … Read more
Unsolicited promotional messages can be a nuisance, especially when received without consent. In Kenya, the Data Protection Act, 2019, safeguards consumers against such unauthorized marketing practices. This article outlines the steps to file a complaint and legal action against companies that persistently send unwanted promotional messages. 1. Understand Your Legal Rights The Data Protection Act … Read more