Registering with Kenya’s Social Health Authority (SHA) is a crucial step toward accessing comprehensive healthcare services under the nation’s Universal Health Coverage (UHC) initiative. This guide provides a detailed, step-by-step process to help you register seamlessly.
Methods of Registration
Social Health Authority (SHA) offers multiple registration avenues to accommodate various preferences and accessibility needs:
- Online Registration
- USSD Registration
- Assisted Registration
1. Online Registration
Follow these steps to register online:
- Access the SHA Portal:
- Visit the official SHA website at https://sha.go.ke/.
- Initiate Registration:
- Click on the “Register” button.
- Select “Register Individual” to begin the process.
- Complete the Registration Form:
- Provide accurate personal details, including:
- Full Name
- Occupation
- Date of Birth
- Marital Status
- Kenya Revenue Authority (KRA) PIN
- Address and Contact Information
- Provide accurate personal details, including:
- Review and Submit:
- Ensure all information is correct.
- Submit the form to complete the registration.
- Account Verification:
- Follow the instructions sent to your email or phone to verify your account.

2. USSD Registration
For those without internet access, the Social Health Authority (SHA) USSD option is convenient:
- Dial the USSD Code:
- On your mobile device, dial
*147#
.
- On your mobile device, dial
- Accept Terms and Conditions:
- Read and accept the terms and conditions as prompted.
- Provide Personal Details:
- Enter your Kenyan ID number and first name for verification.
- Complete Additional Information:
- Follow the prompts to provide any additional required information.
- Confirmation:
- You will receive a confirmation message upon successful registration.
3. Assisted Registration
If you prefer in-person assistance:
- Visit a Registration Center:
- Go to the nearest SHA branch or Huduma Centre.
- Seek Assistance:
- Staff will guide you through the registration process and help with any questions.
Social Health Authority (SHA) Employer Registration
Employers are mandated to register their businesses and employees:
- Access the Employer Portal:
- Visit https://sha.go.ke/ and navigate to the employer section.
- Create an Account:
- Provide business details, including:
- Business Registration Certificate
- KRA Certificate
- Organization Name
- KRA PIN
- Address and Contact Information
- Provide business details, including:
- Register Employees:
- Log in to your employer account.
- Enter employee details such as names, ID numbers, and dependents.
- Manage Contributions:
- Contributions are calculated at 2.75% of each employee’s gross salary.
- Use the employer portal to make monthly remittances.

Frequently Asked Questions (FAQs)
- Is registration mandatory?
- Yes, all Kenyan residents are required to register with SHA.
- Can I register my dependents?
- Yes, you can add dependents such as children under your SHA membership.
- What if I don’t have a KRA PIN?
- While a KRA PIN is recommended, alternative identification methods may be accepted during in-person registrations.
- How do I update my information after registration?
- Log in to your account on the SHA website or contact customer support to update your details.
Conclusion
Registering with the Social Health Authority is a vital step toward ensuring access to quality healthcare services in Kenya. By following the outlined steps, you can complete your registration most conveniently. For more information or assistance, visit the official SHA website at https://sha.go.ke/.
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