How to Access the NEW NTSA TIMS Login System

The National Transport and Safety Authority (NTSA) has upgraded its Transport Integrated Management System (TIMS) to a new platform for better user experience and enhanced security. If you are looking for the latest process to access the NEW NTSA TIMS, this guide will walk you through the steps, requirements, and services available on the portal.

What is the NEW NTSA TIMS System?

The system is an improved version of the Transport Integrated Management System that allows Kenyans to conveniently access NTSA services online. The new system is designed to streamline services such as motor vehicle registration, transfer of ownership, licensing, and driving license applications.

Key Features of the NEW NTSA TIMS System

• Improved User Interface: The new system is more user-friendly and easier to navigate.
• Enhanced Security: It incorporates better authentication measures for user verification.
• Faster Transactions: Processing times for vehicle registration and other services have been optimized.
• Mobile Compatibility: Users can access services using mobile devices without difficulties.

Step-by-Step Guide to Access the NEW NTSA TIMS System

Step 1: Visit the Official NTSA TIMS Portal

To access the NEW NTSA TIMS, open your web browser and go to https://timsvirl.ntsa.go.ke/.

Step 2: Select ‘Login Method’

The platform provides different login options:

• ID Number Login (for individual users)
• Username Login (for corporate entities, dealers, and agents)
• Foreigners Login (for users without Kenyan national ID numbers)

Step 3: Enter Your Credentials

• For individual users, enter your National ID Number and password.
• For corporate users, enter your Username and password.
• If logging in for the first time, click Forgot Password? to reset and create a new password.

Step 4: Enter the OTP (One-Time Password)

Once you enter your credentials, an OTP will be sent to your registered mobile number. Enter the code to proceed.

Step 5: Access Your NTSA TIMS Dashboard

After successful authentication, you will be redirected to your NTSA TIMS dashboard, where you can access various services.

Services Available on the NEW NTSA TIMS System

• Motor Vehicle Registration – Register new vehicles, check vehicle records, and print registration certificates.
• Transfer of Ownership – Buy or sell vehicles legally through NTSA’s system.
• Driving License Applications – Apply for a new driving license or renew an existing one.
• Car Inspection Booking – Schedule motor vehicle inspections online.
• Duplicate Logbook Applications – Request for a duplicate logbook in case of loss.
• Road Service Licenses – Apply for commercial vehicle licenses.

Common Issues and How to Fix Them

1. Forgot Password

• Click on Forgot Password? on the login page.
• Enter your ID number or username and follow the password reset instructions.

2. Not Receiving OTP

• Ensure your phone number is registered and active.
• Check for SMS in spam or blocked messages.
• If the issue persists, contact NTSA support.

3. Unable to Login

• Ensure you are using the correct URL: https://timsvirl.ntsa.go.ke/
• Clear the browser cache and try again.
• Use a different browser or device.

Conclusion

The NEW NTSA TIMS system offers a seamless way to access various NTSA services online. By following the outlined steps, users can successfully log in and complete necessary transactions without visiting NTSA offices. For any further assistance, contact NTSA customer support or visit their offices for help.