Unclaimed Bonga Points Hit KES 4.5 Billion in Liabilities
Safaricom’s Bonga Points loyalty program has rewarded millions of Kenyans over the years for using voice, data, and other services. However, despite their popularity, a shocking amount of these points go unused. By March 2022, unclaimed Bonga Points had accumulated to an estimated KES 4.5 billion in liabilities, according to industry disclosures. This means billions of shillings’ … Read more