Requirements to Replace Your Lost Kenyan Passport

In September 2017, Kenya launched the e-Passport system, ensuring compliance with ICAO document 9303 and the East African Community Summit resolution. Losing a passport can be distressing, but the Kenyan government has a structured process to help you replace your lost Kenyan passport.

Requirements for Replacement of a Lost Kenyan Passport

If you lose your Kenyan passport, you will need to provide the following documents to facilitate the replacement process:

1. Police Abstract – A document confirming that you reported the loss of your passport to the police.
2. Affidavit – A sworn statement explaining the circumstances under which the passport was lost.
3. Three Colored Passport-Size Photographs – Recent and clear photos.
4. Duly Completed Passport Application Form – Available on the e-Citizen portal.
5. Two Payment Invoices – Proof of payment for the passport replacement fee.
6. Personal Statement/Letter – A written explanation detailing how your passport was lost.
7. Copy of Lost Passport Bio-data Page (if available) – This helps verify your previous passport details.
8. Original ID and Copy (For Adults) – To confirm identity.
9. Original Birth Certificate and Photocopy – To support identity verification.
10. Prescribed Fee Payment – Ksh. 12,050 is required for passport replacement.

How to Replace a Lost Kenyan Passport

Follow these steps to apply for a replacement passport:

1. Log in to the e-Citizen portal – Visit e-citizen and sign in.
2. Select Directorate of Immigration Services – Choose the relevant department handling passport applications.
3. Choose Passport Application – Click on the passport application option.
4. Select Passport Owner – Indicate whether the passport is for yourself or a child.
5. Choose Passport Type – Specify whether it is an ordinary or diplomatic passport.
6. Select Type of Application – Since this is a lost passport case, choose ‘Lost Passport.’
7. Fill in the Application Form – Provide accurate personal details and all required information.
8. Pay the Prescribed Fee – Make the payment of Ksh. 12,050 through the provided channels.
9. Download the Application Form – Print the completed form for reference.
10. Book an Appointment – Schedule a visit to the Immigration Department in your county.
11. Attend Your Appointment – Go in person with all required documents for biometric data collection.

Processing Time & Collection

The replacement process typically takes approximately five business days. You must present yourself in person to collect your passport and undergo identity verification.

Passport Application & Processing Centers

You can apply for and collect your passport at the following stations:

• Kenya: Nairobi, Mombasa, Kisumu, Embu, Nakuru, Kisii, Eldoret.
• Foreign Missions: London, Washington DC, Berlin, Pretoria, Dubai, Paris.

Important: One must appear in person for fingerprint collection and passport pickup.

Contact Information for the Department of Immigration Services

• Location: Nyayo House, 9th Floor, Kenyatta Avenue/Uhuru Highway, Nairobi.
• Contacts: +254-20-2222022, +254-20-2217544, +254-20-2218833.
• Email: [email protected].

Following these steps ensures a smooth process in replacing your lost Kenyan passport. Always keep your passport safe to avoid unnecessary inconveniences.

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