Tala Loan is the first mobile loan app that gives loans via M-PESA in Kenya and other countries. Tala loans range from sh. 500 to a maximum of sh. 30,000 and is disbursed instantly within 5 minutes after loan application.
It is now easy to get a loan on Tala. You can even get it using SMS Below is the way to do it. Simply draft a text message about your Tala emergency loan or any other Tala questions and send it to the Tala SMS number ‎21991.
You usually get a prompt reply in most cases. 21991 is also your answer if you have been wondering how to check Tala’s loan balance via SMS… (Just type Balance, then send the message to 21991).
To get started, one must download the Tala app, create an account, and then fill in the Tala loan online form to apply.
READ: 5 Reasons Why Your Mshwari Loan Limit Is Zero.
In fact, the app is the only recommended communication between the lender and the customer.
A lending decision is achieved after the app collects enough information about the customer. Don’t be worried, Tala promises not to misuse your data, for example, by sharing it with third parties.
It’s therefore not possible to apply for a Tala manually by visiting offices or without a smartphone.
How can I use Tala by SMS?
Tala has an SMS number, which is 21991, but it’s meant for communication purposes only.
Tala loan application form online is another thing some customers ask if it’s another way to get loans from the lender without the app.
Read more on how to get loans via the Tala loan application.
Requirements for Application
Regardless of the method, ensure you meet these criteria:
- Registered mobile number linked to your national ID.
- Active mobile money account (e.g., M-Pesa).
- National ID card for KYC verification.
- Good credit history with Tala (if you’re a returning customer)
Repay Tala Loans via Mpesa – Tala Paybill Number
Want to repay your Tala Loan? This article is a guide on how to repay your Tala loan via M-Pesa. The most important thing to know is Tala Paybill Number 851900.
How to Pay Tala Loans via M-Pesa Paybill.
- Open your M-Pesa menu, then select Lipa na M-Pesa
- Choose Paybill Option
- Enter Business Number as 851900 ( 851900 is Tala Paybill Number)
- For the Account Number,r enter your Tala registered phone number as the account number
- Enter the amount you want to repay.
- Enter your M-Pesa PIN and confirm the transaction
If Tala’s loan Repayment hasn’t been reflected.
If the payment you made doesn’t reflect, send the M-Pesa confirmation message to the Tala support team by using the in-app chat.
The M-Pesa message should contain the transaction code, the amount you paid, the date and time you made the payment, and the account number you were paying for. Providing this information will enable Tala to trace your transaction.
Paying the Tala loan using Another Number
Yes, you can. When making the repayment, in the account number section, enter the phone number of the account you want to make the Tala loan repayment.
Conclusion
Accessing Tala loans without the app is not only possible but also efficient and secure. Whether you use USSD codes, authorized agents, or mobile money integration, these alternatives ensure that financial services remain inclusive for all Kenyans.
Always borrow responsibly, prioritize repayments to build creditworthiness, and explore official channels for updates. For more financial tips, follow NAIROBIMiniBLOGGERS
FAQ
Q1: Can I get a Tala loan without a smartphone?
Yes! USSD codes (*334#) work on basic phones.
Q2: How long does approval take without the app?
Typically 5–30 minutes via USSD or agents.
Q3: Are non-app methods secure?
Yes, if you use official USSD codes or authorized agents.
Q4: What if I face issues during the application?
Contact Tala’s customer support for assistance.
Q5: Can I repay without the app?
Yes, via M-Pesa or agent locations
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