The HELB Clearance Certificate is a crucial document for Kenyan students, graduates, and job seekers. It serves as proof that you have either repaid your Higher Education Loans Board (HELB) loan or never borrowed one. Employers, government agencies, and institutions often require this certificate for job applications, further loans, or official documentation.
The good news? You no longer need to visit HELB offices—you can download your HELB Clearance Certificate online in minutes! This guide covers everything you need to know, including:
Types of HELB Clearance Certificates
There are two types of HELB certificates:
- Loanee Compliance Certificate – For HELB beneficiaries who are up-to-date with repayments or within the grace period. Once fully repaid, they receive a Clearance Certificate.
- Non-Loanee Compliance Certificate – For those who never took a HELB loan. This is free and available online.
How to Download HELB Clearance Certificate Online
Method 1: Via HELB Student Portal
- Visit the HELB Student Portal and log in.
- Click “Self Serve” → “Certificate” → “Reprint Certificate”.
- Enter your OTP (sent to your phone) and download the PDF.
Method 2: Via eCitizen Portal
- Go to eCitizen and log in.
- Under “Higher Education Loans Board (HELB)”, select “HELB Clearance”.
- Click “Get Compliance” (for non-loanees) or “Generate Certificate” (for loanees).
- Download and print your certificate.
📌 Note: The process takes less than 15 minutes and is fully automated.
Key Requirements
✔ Active HELB/eCitizen account (register if you don’t have one).
✔ National ID & registered phone number (for OTP verification).
✔ For loanees: Ensure your repayments are up-to-date.
Validity & Cost
- Validity: The certificate is valid for 1 year from issuance.
- Cost:
- Free for non-loanees and compliant loanees.
- Ksh 1,500–4,500 for defaulters needing urgent clearance.
Common Issues & Solutions
❌ “Account not found” → Ensure you registered with the correct ID & email.
❌ “Pending repayments” → Clear dues via *642# or HELB portal .
❌ “Certificate not generating” → Try a different browser or visit a Huduma Centre.
Latest 2025 Updates
- The Employment Act Amendment (2022) removed mandatory clearance certificates for job applications—employers can only request them after a job offer 17.
- HELB now allows USSD repayments (*642#) for faster clearance 5.
Final Thoughts
Downloading your HELB Clearance Certificate online is quick, free, and hassle-free if you follow the right steps. Whether you’re a loanee or non-loanee, this guide ensures you get your certificate without delays.
🔗 Need help? Visit HELB’s official website or the nearest Huduma Centre.
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