Safaricom has announced that four of their services will be unavailable between Saturday night and Sunday morning.
According to them, the unavailability of the devices will be due to a planned service upgrade who h will occur from 10pm on the evening of Sunday and 9am on Sunday.
Among the services that will be unavailable include Sim swapping services, all airtime top-ups which means even the scratch cards will be affected during the indicated times. Tariff migrations, as well as activation of new lines, will also be disabled.
The company has also apologized to Kenyans for any kind of inconveniences that will be created during the service upgrade hours that they say we’re set up considering Kenyans and their priorities.
However, Safaricom has gone ahead to disable Kenyans from commenting since they knew most of them would show anger out of their decision that will affect most of the people.
This comes at a time when the company continues to top the region as the largest company by market capitalisation and net earnings yet again this year, even as the Covid-19 pandemic hit listed firms, wiping out shareholder earnings and pushing away foreign investors.
A survey on Africa’s top 250 companies by South Africa’s African Business Magazine had 17 East African companies valued at $20.2 billion (3.4 percent of the total market capitalization of the companies surveyed).